Monday to Friday: 9AM – 5PM EET

      Saturday to Sunday: Closed

      Please note that response times may vary during weekends and holidays.

      We value your input and look forward to hearing from you. Whether you have questions about our products, need assistance with an order, or simply want to share your thoughts, we’re here to help.


      Ordering your personalized cake topper is easy! Simply browse our website’s collection, choose a design you like, and add the customization details requested in our personalization fields.

      Yes, we offer custom design services! Contact our customer support team with your ideas, and we’ll work with you to create a unique cake topper that matches your vision.

      Our cake toppers are crafted from carefully selected materials to ensure a stunning and durable addition to your celebration. We offer two main material options for our cake toppers:

      Natural Wood: Our natural wood cake toppers exude a rustic charm and timeless elegance. Each piece is meticulously cut and finished to showcase the natural beauty of the wood grain. Our natural wood cake toppers are hand-painted in a color of your choice. Our team uses high-quality paints to create a smooth and vibrant finish that complements your event’s theme perfectly.

      Acrylic Mirror: If you’re looking for a modern and glamorous touch, our acrylic mirror cake toppers are an excellent choice. The reflective surface adds a touch of luxury to your cake while beautifully capturing the surrounding ambiance.

      Whichever material you choose—natural wood or acrylic mirror—you can trust that our cake toppers are made with precision and care to elevate your cake and create lasting memories.

      • Width: 6’’ approx.
      • Height: 8’’ approx. – stick included
      • Perfect for 5’’ to 7’’ cakes

      We understand that every event is unique, and you might have specific preferences for the size of your cake topper. We are open to accommodating custom size requests. If you require a different size, please let us know, and we will do our best to work with you to create a cake topper that suits your needs.

      It takes about 1-3 business days for production. Shipping times depend on your location and chosen shipping method – we offer both standard shipping and express shipping upgrades to make sure you have your order in time. Learn more here

      Yes, we offer expedited production and shipping options for an additional fee. During the checkout process, you’ll be able to choose your preferred shipping speed. Learn more here

      We take great care in packaging our products to ensure they arrive in perfect condition. However, if your cake topper arrives damaged, please contact our customer support team immediately. We’ll work to resolve the issue right away.

      We understand that plans can sometimes change, and we strive to accommodate your needs to the best of our ability. If you need to cancel or modify your order, please get in touch with us within 24 hours of placing your order.

      Our production and shipping processes are optimized for efficiency, allowing us to deliver your personalized cake topper as quickly as possible. The more information you can provide about the changes you’d like to make, the better we can assist you.

      While we strive to be as flexible as possible, please note that once the production process has begun or your order has been shipped, it may not be possible to cancel or make significant changes. In such cases, we recommend reaching out to our customer support team for guidance, and we’ll work together to find a solution that suits your needs.

      Since our cake toppers are personalized and made to order, we typically do not accept returns. However, if there’s an issue with your order, please reach out to our customer support, and we’ll work to find a satisfactory solution.

      You can reach our customer support team through the “Contact Us” page on our website or by emailing us at [email protected]

      We’re here to assist you with any questions or concerns you may have!

      If you have any more questions, feel free to use our contact form here. We’re dedicated to providing you with the perfect personalized cake topper to make your special occasions even more memorable.